Our customer service is happy to help with any questions or problems. Please contact us via the contact page or leave a message there. We aim to respond to messages sent Monday through Friday within 24 hours.

Orders can only be changed or cancelled as long as they have not been processed or shipped. Therefore, please contact our customer service as soon as possible and state your order number.

Shipping costs will be displayed during the checkout process. Orders above [€100] met een maximum gewicht van 20kg worden gratis verzonden in België en Nederland. Hokken en andere grote artikels komen hier niet voor in aanmerking. Voor andere landen gelden aangepaste tarieven.

Delivery times:

• Belgium & Netherlands: 2-4 workdays
• Other European countries: 5-7 workdays
  You will receive a track & trace code as soon as your order has been shipped.

U kunt betalen met Bancontact, iDEAL, overschrijving of betalen ter plaatse. Wij maken gebruik van een beveiligde SSL-verbinding, zodat uw betalingsgegevens altijd veilig zijn.

After completing your order, you will automatically receive an invoice by email. Didn't receive it? Please contact us.

You can return your product within 14 days if unused, undamaged and in the original packaging. Custom made or personalized products cannot be returned. The return costs are for the customer, unless the product is defective or incorrectly delivered.